Citizen Powered Innovation Initiative (CPII)

Vietnam has long advocated for citizen engagement, most notably by the directive ‘People know, people discuss, people do, people monitor, and people benefit’. Citizen engagement (including people, businesses, youth, civil servants etc.) via participation to policy design, implementation, monitoring and solutions to local development challenges is needed for improvement in governance efficiency. This is because the people are not only customers and users of public services, but also the first and direct subjects to experience the change in living environment, rules, and regulations in local areas. Citizens can quickly take notice of emerging problems in the area, have diverse methods of approach as well as the capability to enhance public supervision in policy development and implementation.

In fact, Vietnam’s effective containment of the Covid-19 has highlighted the government’s agility to respond to the crisis with transparency, citizen engagement and the use of digital solutions as key success factors. Findings from the Vietnam Provincial Governance and Public Administration Performance Index (PAPI) and the Provincial Competitiveness Index (PCI) show that improved governance and responsiveness of central and local governments have contributed to high public trust in government’s response to the Covid-19. Nearly 90% of the 2019 PAPI respondents perceived the social distancing measures in April 2020 were timely and followed the government’s order.

The intent

In that context, UNDP and partners have developed and launched the Citizen Powered Innovation Initiative (CPII) under the PAPI program to

  1. identify, promote and help accelerate local initiatives that are committed by top leadership to foster governance innovation and digital transformation for the benefits of citizens, and
  2. foster provincial learning and capabilities on innovation to design, implement and monitor integrated solutions.

Through implementing the CPII, UNDP and partners will contribute to enhancing people’s trust, innovation and digital transformation to help Viet Nam achieve its 2021-2030 development strategy.

CPII Digital Expo

The CPII Digital Expo aims to spread the spirit of “citizen powered innovation” and enable UNDP and partners to engage and collaborate with innovative provinces to help scale initiatives that combine citizen engagement and governance innovation. The Digital Expo on Citizen Powered Innovation Initiative (CPII Digital Expo) is as an interactive platform for local people, organizations and authorities in Viet Nam’s 63 cities and provinces to display, share and help implemented initiatives or innovative solutions to better respond to people needs and expectations. Initiatives and innovative solutions can be in the form of new public product(s), public service(s) or added features thereof, public organizational (re)structuring, or an innovative communication and engagement channel. They can be either already implemented at full scale, or a piloted proof-of-concept (which needs to be refined and upscaled), or simply a (well-defined) idea. The Digital Expo plans to become a shared forum running through 2025 to promote structured learning, build a community for innovation practice and an “innovation hub” for existing problems in the regions. 

The expected outputs

The Digital Expo displays initiatives and solutions that aim at the following goals:

  • effectively harvest citizen’s opinions for policy making and administrative reforms
  • enhancing e-governance effectiveness and inclusive access to online public services
  • “360 degree” reporting on citizen’s satisfaction on public services

UNDP and partners will develop assessment criteria covering i) leadership commitment, ii) feasibility, iii) level of impact on citizen benefits, and iv) scalability to help select 3-5 initiatives per year for acceleration. Each selected initiative will receive advisory services and seed-funding between $US20,000 and $US40,000 to implement for a duration of maximum two years. In addition, UNDP and FSPPM will design the cross-coaching between provinces which share similar initiatives or assist them to connect with relevant experts.

The timeline

The submission of the initiatives will be completely online via the website which hosts the Digital Expo. Expected milestones for the Digital Expo include:

  • 14/4 - 4/5/2021: Launch of the website of the Digital Expo and hold open Q&A. Information package will be sent to all provinces, including introductory information of the CPII Digital Expo, an invitation to participate, and guidelines and templates for the preparation and submission of local initiatives.
  • 5/5 - 30/6/2021: Accept account registration and submissions of innovative solutions and ideas from across the country via the digital website. All eligible submissions will be posted on the Digital Expo.
  • 15 - 30/7/2021: Shortlist of 3-5 initiatives for preparing detailed proposal.
  • 31/8/2021: Final proposals of shortlisted initiatives submitted to UNDP for funding in the next phase of the CPII.

In addition to the annual Digital Expo, between 2021 to 2025, UNDP and FSPPM anticipate collaborating and supporting 3-5 initiatives per year or 12-20 initiatives altogether to help accelerating for local citizen benefits.

The CPII is funded by the Department of Foreign Affairs and Trade (DFAT) of the Australian Government who is primary contributor of the PAPI funding from 2018 to 2025. UNDP has collaborated with the Fulbright School of Public Policy and Management (FSPPM) which is a leading institution in public policy training and providing high quality governance advice to central and local governments to implement the CPII and CPII Digital Expo.